Terms of Service

Effective Date: January 2025

Welcome to MedWeb IQ. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms.

1. About Us

MedWeb IQ ("we," "our," "us") provides branding, website design, and e-commerce solutions for healthcare professionals and medical suppliers.

2. Use of Our Website

  • • You agree to use our website only for lawful purposes.
  • • You may not attempt to gain unauthorised access to our systems or data.
  • • Content on our website is for informational purposes only and may not be reproduced without permission.

3. Our Services

When you engage MedWeb IQ for design, branding, or e-commerce solutions:

  • • We will provide services in accordance with your project brief and our proposal.
  • • Timelines may vary depending on the scope of work and client responsiveness.
  • • Clients must supply accurate information, content, and materials for their projects.

4. Fees & Payment

  • • All fees will be agreed upon in advance through a quotation or proposal.
  • • Payment terms will be specified in your invoice (e.g., deposit before work begins, balance on completion).
  • • Late payments may result in suspension of services or delayed project delivery.

5. Intellectual Property

  • Client Content: You retain ownership of all content, images, and materials you provide.
  • Our Work: Unless otherwise agreed in writing, MedWeb IQ retains ownership of all design concepts until full payment is received.
  • • Once payment is complete, final deliverables are transferred to you.
  • • We may showcase completed projects in our portfolio unless you request otherwise.

6. Data Protection & Privacy

  • • We handle all personal information in accordance with POPIA (Protection of Personal Information Act).
  • • Please review our Privacy Policy for details on how we collect and process your information.

7. Compliance & Responsibility

  • • MedWeb IQ designs websites with reference to HPCSA and POPIA guidelines, but clients are ultimately responsible for ensuring the accuracy and compliance of their website content.
  • • We do not provide legal or medical advice.

8. Limitation of Liability

While we take care in our work, MedWeb IQ is not liable for:

  • • Any indirect, incidental, or consequential damages.
  • • Losses arising from website downtime, third-party services, or misuse of your website.
  • • Our liability is limited to the value of the services paid for.

9. Third-Party Services

  • • We may integrate third-party tools (e.g., hosting, payment gateways, analytics).
  • • We are not responsible for downtime, errors, or issues caused by third-party providers.

10. Termination of Services

  • • Either party may terminate a service agreement with written notice.
  • • If a project is terminated by the client, all completed work remains payable.

11. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

12. Contact Us

For questions regarding these Terms, please contact:

MedWeb IQ

Email: hello@medwebiq.com

Phone: (555) 123-4567

Last updated: January 2025